We’re here to help! If you have an issue with your shipment we will sort it out ASAP.
If you have a Frootbat account, notify us of the problem through the My Orders page, by clicking the Report a Problem button on the relevant shipment. Then follow the steps.
If you do not yet have an account you can sign up with the email you used to order here.
Alternatively you can contact us by email at firstname.lastname@example.org or through our live chat.