Frequently Asked Questions (FAQ)

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Why is my order split into multiple packages?

If your order contains multiple different bottles, we may ship them from different locations depending on where we find you the best price. This means that your order may be split into multiple packages received on different days. The best way to keep track of this is in your My Orders page where the number of packages and status of each is displayed. You must be logged in to your Frootbat account to access your My Orders page.